Monday–Friday | 9:00am–3:00pm (UK time)

For messages sent during these hours, including emails and social media messages (Instagram DMs and TikTok messages), we aim to respond within 1–2 working days.

Messages received outside of office hours will be responded to within 1–2 working days, from the next working day.

Please note: Our office hours may vary during holidays and periods of leave. Any temporary changes to our availability will be communicated in advance.

Thank you for your patience and understanding!